Theresa was born and raised in Englewood, FL. At the age of just 6 years old, she joined the only Junior Girls unit in the state at the local VFW post. She held multiple roles throughout her 7 years there - secretary, treasurer, and eventually, president. At the age of 14, Theresa started her first job at a local restaurant. She instantly fell in love with working with customers face to face and over the phone. In the summer of 2015, she went on to work in the childcare industry. As much as she loved working and interacting with children, she went back to her true passion: customer service. Theresa started in the HVAC industry in 2017, working in the dispatching and maintenance department. In April of 2018, she started with Honest Air Conditioning, where she currently holds the position of Maintenance Coordinator. In Theresa's free time, you can always find her, her husband, and their 4 kids at the baseball field - GO CUBS GO!