— I had to tell you!!! ( K.L. )Dear Nick and Brooke, I had to tell you!!! On May 2nd I had some a/c trouble and my landlord told me to call someone for service. So naturally I called your office. I think a tech was at my door before I put the phone down! To make a long story short, your customer service women - Amy and Tiffany were terrific! Evan came the first day and diagnosed the problem and Steven Masters came the second day to finish the repairs. Evan and Steve were clean, thorough, friendly and professional. I was very pleased with the wonderful service I was provided from beginning to end! Thank you! Kind regards, K.L.
— Very pleased! ( John Cioffi )Very pleased!
— Very happy with the company ( Thomas Frazer )I have used Honest Air for new construction and replacement air conditioner. Very happy with the company!
— Extremely pleasant employees ( Priscilla Goudreault )Completed installation of new AC in less then 1 day. Explained everything about unit in detail and took the time to clean up. Extremely pleasant employees even the one new employee being trained. Highly recommend Honest AC of Venice.
— Very happy that your company was able to meet my price ( Mary Ann McGinty )Sorry it took me so long to respond. I was totally pleased with everything about your company. I was also very happy that your company was able to meet my price so that was a big plus. I feel it doesn't hurt to ask for a discount, etc. I was very impressed with all of your company and just loved the "thank you" gift. What a great idea for customer service. Yes, I was very impressed with it all.
— Great team – easy to do business with ( Jim Coe )Great team - easy to do business with. On time, no hassle.
— Some miscommunication ( Linda and Sheldon Vanguilder )There were a couple time when we were not expecting them. Some miscommunication.
— All went outstanding ( Rafael Baez )All went outstanding....until the glitch with the county Inspector going to the wrong condo Apartment for inspection and determining it as a fail and apt. vacant...on his records to company....thus creating a delay on termination of project and a inconvenience...... 🙁 (other than that all else was outstanding) Thank you for the Package....
— Disappointed that the drain leaked ( George Skivington )Disappointed that the drain leaked onto the water heater and had to call to get it fixed the next day. Do not have a receipt yet nor a copy of the maint agreement I paid for
— Filter can’t easily slide in ( Marilyn Goldberg )Failed inspection, installed in closet so that filter can't easily slide in ... ask Scott.
— Great company to do business with ( Bob Lothrop )Rob did a great job in installing or York air conditioner. The installation was inspected and approved yesterday. Great company to do business with.
— Very professional ( Martin Sentiff )Very professional
— Resolved within hours = now 100% ( Roy and Leslie Osborne )Minor problem after installation was however resolved within hours = now 100%.
— Thanks for the quick response ( George Tibor )Only two things could have been better; your guys had to come back and finish hooking up all the wires so we could get heat, the first night it ran all night but didn't reach the heat setting. We also found four machine screws in our driveway before our tires did. We are enjoying our new furnace and air conditioner now. Thanks for the quick response.
— Tony and the installer staff were great to work with. ( Crystal Allin )It hasn't been really hot yet but so far the system is working fine. Tony and the installer staff were great to work with.
— Fine work, good attitude of your staff ( Roger Button )Fine work, good attitude of your staff, I would recommend your company to others
— Company is wonderful and people are great ( Carol Maher )I think your company is wonderful and people are great.
— Technicians are always friendly and polite and respectful ( Shaun Coleman )We began using your company to repair our old air conditioner based on a recommendation from a friend. Your technicians are always friendly and polite and respectful. We never have to wait long for service. All explanations of repairs are easy to understand and all of our questions are always answered. It just made sense to buy our new air conditioner from you!
— Knowledgeable, thorough, and very customer-focused ( Mike Wojnowski )The entire team was great - professional, knowledgeable, thorough, and very customer-focused. Wish we could have found out about Honest Air years ago!
— Absolutely informative, friendly and most important to me, not pushy ( Sherry and Douglas Cote )Every person that works for the company are the most courteous I have ever dealt with. The salesman that came to the house was absolutely informative, friendly and most important to me not pushy. I would recommend your company to as many people I can. Thank you for the wonderful service.
— Exceptional service ( Herbert Erban )Exceptional service, professional, informative and courteous
— Satisfied customer. Great crew! ( Tim Bevans )Satisfied customer. Great crew!
— Pleasant staff in all departments ( Daniel Birck )Great service, address any issues during install, pleasant staff in all departments.
— The warranty was discussed with me prior to installation ( Gary Talbot )The warranty was discussed with me prior to installation. However, I do not recall him mentioning to me that the 10 year warranty was for labor cost only. I was not made aware that parts were not included until I received the warranty confirmation paper work in the mail after the installation.
— Have recommended to many friends ( Kathleen Allen )Have been a customer for about 10 years or more. My recent purchase of new system was done in a timely manner, I was given options, for financing and the work was done quickly, neatly, cleaned up nicely. Have recommended to many friends.
— Honest Air cares about their customers and it shows ( Steve Shea )I like dealing with family businesses, as they have invested so much to be and remain in business. If they fail to do a good job, the price of bad publicity, especially in these days where it is so easy to publicly post ratings, will certainly weed out the worst while pointing to the best. Honest Air cares about their customers and it shows. Have enjoyed all with whom we have dealt with and the service has been great.
— Honest Air goes beyond what is required ( Pamela Wolf )The inspector just finished his inspection of Honest Air's installation of our new AC unit. He commented that they are the best HVAC in the area and that they go way beyond what is required. WOW! Great to hear! We were happy with their sales staff as well as their installers. We personally do not have the ability to evaluate the quality of their work other than it looks GREAT and works well. It was reassuring to hear that they did an outstanding job with the installation.
— First time with Honest Air ( Patrick Mitchell )This was the first time I have used Honest Air. I was in a nightmare with another AC contractor that had been very deceptive, charged me excessively, and never fixed my Heat Pump correctly. I was given your company's name by a neighbor whom recently had a new AC installed. Your tech, Carlos came out to my place on an emergency service call. He quickly found the problems and quoted me a price for the repairs and a maintenance plan which I accepted. The next day a tech named Don came out and repaired a leaking TVX valve & replaced the leaking coil on my interior heat pump unit. Both were professional, friendly, and informative. I am now an Honest Air Customer. Thanks for the honesty and great service.
— Excellent Salesman! ( W.C. — Nokomis, FL )Excellent/knowledgeable salesman; very helpful. Outstanding, careful, capable. Great attitude, install team.
— Knowledgeable and Good Work ( R.G. — Venice, FL )Sales person Mr. McCoy is very knowledgeable — installers did a very good job.
— Honest AC was Highly professional ( B.M. — Pelham, N.H. )Your staff was outstanding! Highly professional, diligent, courteous and the installers did a great job!
— No Mess No Fuss with Honest Air ( M.B. — Venice, FL )Courteous installers, neat/clean installation, good and knowledgeable salesperson.
— High Integrity ( A.G. — Venice, FL )Very professional, high integrity.
— Very pleased with Honest AC Service ( G.C. — Venice, FL )Excellent workers-great and timely job. Very pleased with everything.
— Entire Honest Air Team is a Class Act ( J.H. — Venice, FL )The entire team is a class act. I would definitely recommend the company and its products.
— Honest AC is the ‘Best of Venice’ ( George Skivington — Venice, FL )Dear. Mr Masher: I picked your company to do my air conditioning service based on the "BEST OF VENICE" magazine and I now understand the votes of satisfaction. Your technician, Stephen Robinett, was an excellent representative of your company. He called ahead, was on time, dressed professionally, left no mess, and provided detailed explanations of his work and the company's service plans. Secondly, you should know he was very proud to be a member of the Honest Air team and spoke very highly of you and your management style. He's a real asset to your organization. Best Regards
— Great amount of appreciation for a fine job by the Honest Air AC tech ( Theresa M. and TinaMarie Leverich )Dear Ladies and Gentleman;
Up front, I apologize for the tardiness in sending this letter.
However, it is sent with the same great amount of appreciation for a fine job performance by the Honest Air AC tech, Carlos who was dispatched to the condo for the recent repair on the exhaust fan.
Carlos is a very pleasant and respectful tech whose ease of work performance makes his knowledge of his trade very obvious! In closing, I thank you for this opportunity and stat that I will recommend Honest Air to anyone seeking a reputable AC repair company. This is respectfully due to Carlos and how impressed I was with his services.
— Excellent Technician ( George Persico )Technician Emo was excellent. He took the time to explain any details, was very respectful of our property, went about his work directly and finished just about when he said he would. He would be welcome in our home at any time. Scott was a professional. I have some experience in this field. He sensed that and answered my questions fully and made good suggestions.
— Knowledgeable technician ( Linda Egan )Knowledgeable tech on site.
— Everyone was great ( Patricia Turner )Everyone was great — head of the crew, Kevin, was FANTASTIC and so very nice!!!
— Pleased with each interaction ( Lannon Walker )I have been uniformly pleased with each interaction by Honest A/C. Keep up the good work!
— Everyone was professional ( Jill Engle )Everyone was professional — all good! Just a little cleaning for me but our breaker item in attic.
— Completed in a timely manner ( Richard Bartelt )Very courteous explained all work related details and completed in a timely manner
— You should be very proud of your staff ( Glen Perra )Tony was very good at explaining my options since my unit has limited space. He assured me that the unit would fit. He did that by measuring the actual unit and space. Also, the installers provided excellent workmanship and left the area clean. You should be very proud of your staff.
— WOULD RECOMMEND TO ANYONE ( Tom Henry )EVERYONE WAS VERY THROUGH AND PROFESSIONAL. WOULD RECOMMEND THEM TO ANYONE WHO WANTS TO DEAL WITH A GREAT COMPANY!
— Thank you! ( Susan Cable )Long distance for us as we are in NY. Your company and maintenance in our building worked very well together to get the job done. Thank you!
— Professional and considerate ( George Flock )Servicemen are super professional and considerate. Always a pleasure dealing with Honest AC.
— Well informed and courteous staff ( Bonnie Spencer )You have a well informed and courteous staff.
— Great customer service ( Ron May )Keep on treating each customer as if they are your first customer!
— The best ( Richard Zinn )From start to finish they were the best.
— Worked hard all day ( Robert Catanzaro )Scott, the salesperson spent 1 1/2 hours with us. He was very thorough, helpful and gave us some good ideas. Scott and Gabriel were very good installers! Both worked hard all day. Note: Installation was 3/21/16, not 3/16/16. Thanks for the cookies!!!
— Courteous and competent ( Bob Fitta )Honest Air People were courteous and competent!
— Very pleased! ( Casel Harmon )Very pleased! Thank you! We appreciate Honest Air doing installation with us away.
— The crew did a great job! ( Joseph Geremia )The crew did a great job!
— They were great! ( Joe Surowiec )They were great! Exactly what we needed, great service, did the work properly and neatly.
— Installation was quick ( Fred Green )A big thank-you to Tony Holder for making sure the installation got done so quickly and with no issues as well as a smooth sales process. Would also like to thank Emo and the installation crew for showing a lot of pride in their work and for a job well done.
— Very professional ( Steve and Cody Menard )Very professional, from the time they got out of their vehicle until the time they drove away.
— Very professional! ( Trish Shaw )Came when indicated. Followed up with all of our questions. Very professional!
— Consistent quality and professional servicw ( John Koenig )Consistent quality and professional service from all levels of staff.
— Good job! Thank you! ( Susan Graham )Good job! Thank you!
— Very happy! ( Kathy Renshaw )Very happy! Would use you again and refer.
— Quick to get cool air back into my house! ( Suanna E )Phil was very kind and did a great job diagnosing the problem and getting some cool air back in my house! Thank you!
— Clean installation ( Doug )Phil was just here to replace the thermostat with a new wireless thermostat. He did a great job. Very clean installation. We're very pleased. Thanks, and have a Merry Christmas.
— Thank you ( Elaine & Jim B. )Thank you. Donnie was awesome yesterday! We appreciate your service reminder calls and your technicians are always friendly and prompt. Send Donnie our way anytime!
— Thank you for this complimentary checkup ( Helen Speakman )Donnie was fast, efficient and courteous. It is a pleasure doing business with your company because you have such professional employees. Thank you for this complimentary checkup.
— Pleasant and professional ( Andrew & Lita Ferdinand )Donnie did an excellent job on our service call yesterday... he was pleasant and professional... answered all our questions.
— Professional, nice and competent ( Customer )I just wanted to tell you how professional, nice and competent all the folks I interfaced with at Honest Air are. Thank yhou for all your guys did. I would not hesitate to recommend Honest to anyone based on my experience.. please pass this on if you would.. again thanks